Saturday, September 24, 2005

Dillard's Department Store

I went into the Ingram Park Mall store to buy The Warden a new purse & a wallet. I wrote the check for $536 and the Certegy check approval service denied it!!

I got on the Dillard's web site and complained. Three days later the store manager called back. I also got an email from them.

Very refreshing to have a big company actually recognize a paying customer as the reason they're in business.

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